What we do
›
Services
Lead Generation
Sales
Customer Service (SAC)
Social Media
Retention
Collections
Back-office
Body Shop
›
Results
›
Clients
How we do it
›
Action Intelligence
Customer Experience
Digital Transformation
Business Analytics
›
Untold
Who we are
›
About Us
›
Team
›
People
Diversity & Inclusion
Development
Women’s Role
Português
Español
English
CONTACT
Action Intelligence
Customer Experience
Digital Transformation
Business Analytics
Services
Lead Generation
Sales
Customer Service (SAC)
Social Media
Retention
Collections
Back-office
Body Shop
Untold
Results
Team
People
Diversity & Inclusion
Development
Women’s Role
About Us
COMO POSSO TE AJUDAR?
×
Business
Sep 2026
The Culture of Failure and Ambidexterity: The New Paradigm for BPOs
Amid automation, AI, and new consumer demands, the BPO sector needs to rethink its relationship with error, agility, and adaptation
Media Contacts
DOWNLOAD PRESS KIT
Milena Camargo
Assessora de Imprensa
E-MAIL ME
CHAT WITH
Milena Camargo
Thalita Rocha
Gerente de Comunicação e Pessoas
E-MAIL ME
CHAT WITH
Thalita Rocha
